About Magic Billion
We are an International recruiter bridging the gap between global employers and the Indian workforce. As an India International Skill Centre designated by NSDC (National Skill Development Corporation), we work with the Govt. of India, state govt, and skill councils for international recruitment. We recruit across industries such as healthcare, hospitality, QSR, construction, handwork, food technology, animal husbandry, agriculture, meat processing, bakery, etc.
Currently operating in 10 countries, we have sent 1800 people abroad – 15 active international accounts. As a 360-degree talent management company, we do the following:
- Mobilization and sourcing – to the exact job specs provided by the employer;
- Screenings and interviews – including language and soft skills filters;
- Training and up-skilling required by the employer;
- All paperwork for work permits and visas;
- Pre-departure culture training;
- Support to the employer and candidate in the destination country.
Responsibilities
- Build and maintain strong relationships with existing clients, acting as their primary point of contact.
- Understand clients; needs and identify opportunities to upsell additional products/services.
- Collaborate with cross-functional teams to deliver client projects on time and within scope. Handle and resolve any client concerns or issues promptly and professionally.
- Conduct regular check-ins with clients to gather feedback and assess their satisfaction levels.
- Keep abreast of industry trends and competitor activities to identify potential growth areas.
Qualifications & Experience
- Post Graduate
- Proven 2-3 yrs experience in client engagement or account management.
- Excellent communication, Excellent English Language, and problem-solving skills.
- Email Writing Skills
- Strong organizational and time-management abilities.
- Knowledge of CRM, ZOHO, and Salesforce
- Project Management Skills
- Prep Gantt Chart
- A passion for providing outstanding customer service and building lasting relationships.
- Location: Noida, India